General Conditions of Sale

1. Seller Identification

These general conditions of sale (Conditions of Sale) are concluded between TALVORY LLC, publisher of the Skilzy platform, and any individual or entity that subscribes to a subscription or purchases a license via the website skilzy.io. For any questions, contact us at hello@skilzy.io.

2. Purpose

These T&Cs set out the conditions applicable to the sale of Skilzy individual subscriptions (monthly Chat plan and historical contracts) and professional licenses (Pro Pack and Pack Conformité EDOF). They apply to any order placed by a user (the « Client ») from the site. Any order implies unreserved acceptance of these T&Cs.

They also apply to programs sold individually for a one-time payment, including the « ChatGPT Works for You Kit » (« ChatGPT fait à ta place » program), and to The Skilzy Method, sold for a one-time payment on the site's launch page and within the Kit's order flow. The one-to-one coaching presented at the end of this flow is not sold online: it is subject to a separate discussion and agreement, outside these T&Cs.

3. Products and Services

Skilzy offers individual subscriptions for consumers and professional license packs for training organizations and companies:

• Individual Chat subscription: unlimited fast chat with automatic AI selection or a choice of ChatGPT, Claude, Gemini or Mistral using their economical versions, web search, 30 images per month and two included courses, « AI Basics » and « Deep Research with AI ». The Skilzy Method is sold separately. Video, voice and music studios and live sessions are not included in Chat. Live sessions are reserved for paid courses that include them, for the period stated at purchase. Business and training provider licenses retain their own rights. A first subscription starts with a 7-day free trial, with the full chat and 5 images. The 30 monthly images start with the first payment.
• Pack Conformité EDOF: a seat purchased once for one trainee, giving access to the RS7439 and RS7311 certification paths (in French only) and their EDOF compliance file, with no built-in AI tool: practical exercises are done on the trainee's own ChatGPT or Gemini account. The seat is used up by the trainee who receives it and cannot be reused for another trainee.
• Pro Pack: monthly per-learner licenses providing access to all e-learning programs, with built-in AI tools (AI credits included), a weekly live Q&A session led by Skilzy's founder, enhanced support and centralized management by the organization's administrator.
• Programs sold individually: lifetime access to a specific e-learning program (its lessons, resources and updates) and to the AI Coach on that program. Lifetime access means for as long as the Skilzy platform is operated. A program bought individually does not open the AI Lab, AI credits or other programs, and involves no subscription.
• The Skilzy Method: the full « La méthode Skilzy » program, whose lessons remain accessible for life, with access to the AI Lab, AI credits and live classes for the duration stated on the sales page at the time of order. It is sold for a one-time payment, with no subscription and no renewal.
• The Skilzy Method: the complete program «The Skilzy Method,» with lessons that stay accessible for life, plus access to the AI Lab, AI credits, and live courses for the duration shown on the sales page at the time of purchase. It's sold as a one-time payment with no subscription or auto-renewal.

Product features are described on the sales pages of the website. The Customer acknowledges having reviewed the essential information before placing an order.

4. Price

Prices are indicated in euros, all taxes included (VAT). Current prices are those displayed on the website at the time of order, or in the organization's account for professional licenses:

• New individual subscriptions on the website: only the monthly Chat plan at €9.90 including VAT is sold. It starts with a 7-day free trial, only for Customers who have never had an individual Skilzy subscription, even a cancelled one. A bank card is requested at sign-up and nothing is charged during the trial. Unless cancelled before the end of the trial, the first payment of €9.90 is taken on day 8, then every month on the same date. The trial includes the chat and 5 images; the 30 monthly images start with the first payment. A reminder email is sent 2 days before the first payment. New weekly or annual subscriptions and Starter, Pro or Power plans are no longer offered. Historical price reference, closed to new subscriptions: the Chat plan is offered at €9.90 incl. VAT per month or €99 per year; the Starter plan at €7.90 per week, €29.90 per month or €299 per year; the Pro plan at €12.90 per week, €49 per month or €490 per year, all incl. VAT. The Power plan is no longer sold; Clients who subscribed to it before 5 August 2026 continue to be billed €49.90 per week, €199 per month or €1,990 per year, incl. VAT. Each subscription is billed in advance and renewed by tacit renewal at the end of each period until cancellation.
• Pack Conformité EDOF: one-time payment per trainee, with no renewal, at the price displayed in the organization's account at the time of order or provided on request.
• Pro Pack: license billed monthly by tacit renewal until cancellation, at the price displayed in the organization's account at the time of order or provided on request.
• The details of the services included in each pack are presented on the Training providers page.
• ChatGPT Works for You Kit (one-time payment): a launch price applies for 48 hours from the Customer's first visit to the Kit's sales page; after that, the regular price applies. Both prices, and the time remaining at the launch price, are displayed on the sales page and on the order page. The first visit taken into account is the earliest one known for that Customer, whether recognized through their browser, their account or their email address (see the Privacy Policy). The price is recalculated by our servers at the time of payment and displayed before it is confirmed: that is the price charged.
• The Skilzy Method added to the Kit order: a checkbox on the order page, never ticked by default, lets the Customer add The Skilzy Method to the same payment. Its price is then the public price of The Skilzy Method minus the Kit's launch price, whether the Kit is paid at the launch price or at the regular price.
• One-time offer after buying the Kit: if the box was not ticked, The Skilzy Method may be offered once, right after the Kit is paid, at a reduced price displayed on the offer page. This offer is valid for 60 minutes, is never offered again and is paid in one click with the card used for the Kit (see article 5).
• Exclusive offer after Kit purchase: if the box wasn't checked, The Skilzy Method can be offered just once, right after you pay for the Kit, at a discounted price shown on the offer page. This offer is valid for 60 minutes, is never offered again, and charges with one click using the card you used for the Kit (see section 5).

TALVORY LLC reserves the right to modify prices at any time. Modifications apply only to new orders and do not affect ongoing subscriptions.

5. Order and Payment

Payment is made online by credit card via our secure provider Stripe, Inc. TALVORY LLC does not collect or store any banking data. The Customer guarantees having the necessary authorization to use the chosen payment method. The order is validated after payment confirmation by Stripe.

Once the order is validated, the Customer receives a confirmation email and immediately accesses the platform content. Invoices are accessible from the subscription management area (Stripe portal).

Kit order. Payment is made in a secure Stripe form embedded in the order page. The card used is saved by Stripe, not by TALVORY LLC, for the sole purpose of letting the Customer add the one-time offer described in article 4 in one click, without re-entering their card details. No charge is made without an express click by the Customer on that offer's payment button. The card is removed as soon as the offer ends: when the Customer accepts or declines it, when it expires 60 minutes after the purchase, or immediately when no offer is made. If the Customer leaves the page before then, removal takes place at the next automatic check, run every hour.

For a one-time purchase, the receipt is sent by email and access opens as soon as payment is confirmed; an access email lets the Customer sign in without a password.

6. Right of Withdrawal

In accordance with articles L221-18 et seq. of the French Consumer Code, the Customer consumer has fourteen (14) days from contract conclusion to exercise their right of withdrawal, without having to justify their decision.

Exception provided in article L221-28 13° of the Consumer Code: during the free trial, nothing is paid and the Customer may cancel at any time. The Customer expressly acknowledges that by letting the subscription start at the end of the trial, they request to benefit from it immediately and waive their right of withdrawal for this subscription. This waiver is materialized by the box ticked when ordering, which states the trial end date.

If the Customer has not yet consumed paid content at the time they exercise their right of withdrawal (within 14 days), a full refund will be granted within 14 days. To exercise this right, the Customer sends a written request to hello@skilzy.io.

The commercial « satisfied or refunded » guarantee described in article 9 is in addition to the right of withdrawal and does not replace it: for the purchases it covers, the Customer obtains a full refund for fourteen (14) days from the purchase, even if they have already accessed the content and, where applicable, waived their right of withdrawal under the conditions set out above.

7. Duration and Cancellation

The subscription is entered into for an indefinite term with tacit renewal at each period (weekly, monthly or yearly). The Client may cancel at any time from the management area (Stripe portal) or by writing to hello@skilzy.io.

Cancellation takes effect at the end of the current period (end of the week for a weekly subscription, end of the month for a monthly subscription, end of the year for a yearly subscription). No refund is due for the remaining period, except through a valid exercise of the right of withdrawal (see article 6). During the free trial, the Customer may cancel from their account: access remains open until the end of the trial and no payment is taken.

B2B licenses are monthly licenses: each license is concluded for a period of one (1) month with tacit renewal. The professional Customer may adjust or cancel their licenses at any time from their administration space; the change takes effect at the end of the current monthly period.

One-time purchases (programs sold individually, The Skilzy Method) are not subscriptions: they involve no renewal and no later charge. The lessons of the purchased program remain accessible for life; access to the AI Lab, AI credits and live classes included in The Skilzy Method ends at the end of the duration stated at the time of order, with no further formality.

8. Service Access and Availability

TALVORY LLC commits to providing all necessary care for quality service delivery. The service is accessible 24/7, except for maintenance interruptions or force majeure events. TALVORY LLC cannot be held responsible for service interruptions due to events beyond its control (network outages, hosting provider incidents, etc.).

9. Legal Warranties and Commercial Guarantee

The Customer consumer benefits from legal warranties of conformity (articles L217-3 et seq. of the Consumer Code) and against hidden defects (articles 1641 et seq. of the Civil Code). To assert these warranties, the Customer contacts hello@skilzy.io.

14-day « satisfied or refunded » commercial guarantee. Programs sold individually (including the ChatGPT Works for You Kit) and The Skilzy Method, whether bought on the launch page, added with the checkbox of the Kit order or accepted as the one-time offer, benefit from a commercial guarantee granted by TALVORY LLC, lasting fourteen (14) days from the purchase, with no conditions. A Customer who is not satisfied obtains a full refund of the price paid for the product concerned, without having to give a reason or prove how they used it.

To use it, the Customer writes to hello@skilzy.io (or replies to the access email received after the purchase) within fourteen (14) days of the purchase, stating the email address used for the order. The refund is made to the payment method used, within fourteen (14) days of the request, and ends access to the refunded content. When the Kit and The Skilzy Method were paid together, the Customer may request a refund of either one or both.

This commercial guarantee is in addition to the legal warranties and the right of withdrawal, which it does not limit in any way. It does not cover subscriptions or professional licenses, which remain governed by articles 6 and 7.

10. Liability

Skilzy is an educational tool. TALVORY LLC does not guarantee obtaining a specific result (employment, certification, remuneration) following service use. TALVORY LLC's liability is limited to direct and foreseeable damages, up to the amounts actually paid by the Customer in the last 12 months.

11. Personal Data

The processing of the Customer's personal data is governed by our Privacy Policy, compliant with the General Data Protection Regulation (GDPR). The Customer can exercise their rights of access, rectification, erasure, and portability by writing to hello@skilzy.io.

Email communications. By ticking the order box, the person entering their email address agrees to receive news, tips on artificial intelligence and promotions about Skilzy from TALVORY LLC, including if they do not complete their payment: in that case they may receive one message a day for up to 30 days. Customers may also receive news and promotions about similar services. Every message contains a one-click unsubscribe link that takes effect immediately. How long the address is kept is described in the Privacy Policy.

12. Applicable Law and Disputes

These Conditions of Sale are subject to French law for Customers residing in France and applicable European legislation for Customers residing in another EU Member State.

In case of dispute, the Customer is invited to first contact TALVORY LLC at hello@skilzy.io to seek an amicable solution. Absent agreement, the Customer consumer may freely resort to a consumer mediator or file a complaint with the European online dispute resolution platform: ec.europa.eu/consumers/odr.

13. Modifications of Conditions of Sale

TALVORY LLC reserves the right to modify these Conditions of Sale at any time. The applicable Conditions of Sale are those in effect on the day of order. Substantial modifications will be notified to the Customer by email with reasonable notice.

14. Contact

For any questions about these Conditions of Sale or an order: hello@skilzy.io